Health and Safety

Health and Safety

At Sodexo, nothing is more important to us than the Health and Safety of all our clients, consumers, employees, contractors and visitors. We are committed to provide a safe and healthy work environment to all that enter our premises or may be affected by our operations. In September 2012, the Group CEO and other senior management members showed their commitment to Health and Safety by signing the new Sodexo Global Health and Safety Policy. This policy clearly shows senior managements’ commitment to Health and Safety and making it a priority and a condition of employment.

Health and Safety is an integral part of Sodexo’s mission to improve Quality of Daily Life. Sodexo is committed to achieving a global health and safety culture and world class health and safety performance. We believe that integrating health and safety into everything we do will minimize risk to people and property.

Our Safety Strategy is founded on five key dimensions:

Standards & Systems - We apply International Standards and Industry benchmarks for safety and maintain integrated, quality systems to capture and validate safety information.

Governance -  We set and publish ceilings for safety performance across all sites, investigate all incidents and report outcomes against ceilings.

Accountability - We insist that our employees be accountable for their own safety and for the safety of those around them. We act quickly to recognise good performance and to seek remedies when incidents occur to prevent recurrence.

Prepare & Support - We position safety at the core of workplace planning and staff development and training, ensuring each employee understands their responsibilities. We use a behavioural based safety approach to engagement of our employees and enhance our safety culture.

Visibility - We maintain the visibility of safety in our Company through our safety communications, manuals and signage and via innovative programs to increase vigilance to safe practices.
Our Safety Culture, reinforced by a mind-set of thinking safe and active behavioural safety brings a new level of professionalism that ensures our ability to remain effective and innovative as a service provider.
Safety improvement is a constant journey that involves changing and enhancing mind-sets.


To ensure that all our employees adopt a culture of safety, each incident and accident is reported and an appropriate Safety Alert or Safety Awareness Newsletter is distributed. This newsletter describes the accident, the root causes as well as the preventative actions to avoid a future similar incident. We believe that there are great lessons to be learned from someone else’s mishap. To further enhance our Safety Culture, each site conducts a daily 5 minute safety talk during which accidents are discussed, or basic safety rules and actions are discussed.

Health and Safety Milestones:

  •  June 2013: Sodexo Southern Africa reaches 2,900,000 man hours without a lost time injury.

  •  Jan-Dec 2013: National Average for external hygiene audits was 81%.

  •  January 2013: The first phase of the ISO22000 (HACCP) process rolled out nationally.

  •  November 2013: Phase 2 of the New Global Health and Safety Management System (Based on OHSAS18001) rolled out.

Health and Safety: 2013 in Review:

  • Frequency rate for the year (per 200,000 man-hours): 0,529

  • Severity rate for the year (per 1,000 man-hours): 0,007

  • Recordable Incident Rate (per 200,000 man-hours): 1,164

The Better Tomorrow Plan

Better Tomorrow Plan (135x150)

Sodexo is committed to sustainable development and has defined a worldwide roadmap: The Better Tomorrow Plan.

SALUS : our global Health and Safety platform

Salus is Sodexo's global, multi-lingual, web-based platform, where our people around the world share experiences to improve health and safety. 

Corporate Responsibility Publications

FY 2013 Corporate Responsibility Publications (240x120) 
Sodexo publishes documents that present its Corporate Responsibility strategy and performance to its stakeholders:
>Fiscal 2013 Publications